Medical Records Clerk

Job Summary

The Medical Records Clerk/Backup Phone Operator is responsible for creating new medical records, retrieving existing medical records by gathering appropriate records from a variety of locations (i.e. faxes, hospitals, etc.); processing all requests for FMLA paperwork, Attorney Subpoenas and disability forms. In addition, is responsible for functioning as the phone operator by answering all incoming calls, consults, etc. coming into the practice.

Duties and Responsibilities:

Medical Records:

Maintains accurate patient charts by scanning patient records electronically or via paper into patient’s electronic chart and provider queue where applicable
Maintains interdepartmental work flow by routing all faxes to appropriate staff via email, scanning into patient charts, etc.
Sort, date stamp and distribute all incoming mail according to established protocol, opening approved mail where appropriate
Processes all FMLA, attorney subpoenas and disability paperwork
Process all verbal and written medical records release requests

Phone Operator:

Directs all incoming calls to appropriate departments / staff member
Processes all messages from overnight answering service
Receive all new consultations throughout the day; pages consult and updates logs as required
Generate and update provider hospital cards
Prepare on-call coverage for evening and weekends
Inform physicians for next day schedules
Addresses calls efficiently through proper screening process and with timely response

Knowledge, Skills, Abilities

Knowledge of EMRs and Microsoft Office and medical oriented EMR software
Knowledge of navigating hospital EMR web sites
Prior experience as a phone operator on a multi-line phone system, preferred
Strong knowledge of medical records and terminology; hematology and oncology knowledge a plus
Strong organizational and interpersonal communication skills
Ability to maintain confidentiality
Knowledge of HIPAA and Security Regulations
Excellent attention to detail

Education/Experience

High School Diploma and a minimum of 1- 3 years’ experience in clinical/clerical electronic medical records.

If you are interested in this position, please fill out the application here and mail, fax, or email it to the Human Resources department.

To mail:

1100 Meade St

Dunmore, PA 18512

To fax:

570.342.3316

To email:

careers@cancercarenepa.com

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, genetic information, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the Human Resources department.