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Position Closed

Position Summary

The Hospital Follow-up Coordinator is responsible for scheduling all appointments for patient hospital follow-up.

Job Description
  • Schedules hospital follow-up appointments according to the provider requests, addresses clinical questions in coordination with nursing staff and chemotherapy scheduler

  • Preserves up-to-date patient demographic information during scheduling by collecting any change in data as well as temporary address if needed

  • Verifies insurance coverage and communicates with Financial Counselor / Billing department to ensure proper billing information, referrals, and approvals are available for first patient consultation

  • Assists physician’s in preparing for a patient’s visit by obtaining and reviewing all patient records form hospital stay and relevant documents per hospital notes (i.e. test results, lab work, etc.), and import into the EMR (electronic medical record)

  • Communicates directly with patient to ensure attendance and minimize no show rate for hospital follow up appointments

  • Follow-up on patients who no show or cancel appointments repeatedly per practice policy with appropriate documentation to the referring physician office

  • Coordinates scheduling of patients who call into the facility or need to reschedule an appointment

  • Responsible for patient lost to follow-up calls in a timely manner

  • Responsible for assisting New Patient Coordinator and 208 scheduling line as needed in absence

  • Performs and complete other related job duties or project as assigned by management staff

  • Preserves quality services by following organizational standards

  • Maintains patient privacy by keeping all information found in patient files confidential; HIPAA compliant

  • Other duties as assigned

  • High School Diploma

If you are interested in this position, please fill out the application here and mail, fax, or email it to the Human Resources department.

To mail:

1100 Meade St

Dunmore, PA 18512

To fax:


To email:

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, genetic information, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the Human Resources department.

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