Scheduling Associate - Telehealth

Position Summary

The Scheduling Associate  - Telehealth is responsible for scheduling and rescheduling patient telehealth appointments based on physician and provider schedules and / or schedule changes.

Primary Functions
  • Functions as the telehealth scheduler and is responsible for all rescheduling, cancelations and confirmations of patient telehealth appointments

  • Processes all telehealth rescheduling of patients when needed based on physician and provider schedule changes.

  • Responsible for all telehealth troubleshooting for connectivity issues, e-mail links issues, etc.

  • Preserves up-to-date patient demographics and insurance information.

  • Cross covers the front office as needed.

Education and Experience
  • High School Diploma or Equivalent

  • Minimum of one (1) year of previous experience within a medical setting

  • Prior experience with patient scheduling and rescheduling

  • High proficiency with computer skills (i.e. Microsoft Office, Electronic Medical Records, etc.)

  • Excellent written and verbal communication skills

  • Excellent organizational and time management skills; ability to prioritize and multi-task within a fast-paced environment

  • Ability to gather and record patient data with high accuracy

  • Ability to work well with others within a team setting

If you are interested in this position, please fill out the application here and mail, fax, or email it to the Human Resources department.

To mail:

1100 Meade St

Dunmore, PA 18512

To fax:

570.342.3316

To email:

careers@cancercarenepa.com

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, genetic information, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the Human Resources department.

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1100 Meade Street Dunmore, PA 18512

Fax: 570.342.3316

© 2018 by Hematology & Oncology Associates of NEPA, PC