Assists physicians in a prompt and organized manner by answering the phone in the lab and entering physician’s orders through the computer.

Maintains workflow by obtaining specimens in a timely manner so that other lab techs can perform their duties accordingly. Knows proper tube order of draw. Assists with therapeutic phlebotomy and fingerstick. Helps with specimen processing as needed.

Ensures that physician receive comprehensive lab results from outside labs as requested by completing and distributing lab requisitions as needed

Ensures that patient charts are kept up to date in terms of current lab results by faxing and mailing lab reports to appropriate destinations

Maintains inter- and intra-departmental workflow by communicating with staff at the front desk and communicating with other lab techs relating to test orders

Assist in maintain organized patient flow throughout the office by guiding patients to the correct department after the appropriate specimens have been drawn

Maintains supply inventory for the lab by providing assistance when ordering supplies when they are needed

Maintains a clean and sanitary lab by careful handling of all specimens, especially obtaining, transporting, and storing them and also packing up biohazard garbage for incineration

Assists patients by directing any questions or issues they might have regarding insurance coverage to the Billing Office

Preserves quality service by following organizational standards; Maintains patient privacy by keeping all information found in patient files confidential; HIPAA compliant

Participates in CAP Testing.

Understands diagnosis codes for proper ordering and insurance coverage.

Other duties and responsibilities as assigned based on patient and business needs.